Shipping policy
Shipping Policy
At Caddys Vault, we aim to process and deliver your order as quickly and securely as possible.
Order Processing
Orders are typically processed within 1–3 business days after payment confirmation. Orders placed on weekends or public holidays will be processed on the next business day.
Shipping & Delivery
Estimated delivery times may vary depending on your location:
- Standard Shipping: 5–10 business days
- Express Shipping: 2–5 business days, where available
Delivery estimates begin once your order has been dispatched and may be affected by carrier delays, weather conditions, holidays, or other circumstances outside our control.
Shipping Confirmation & Tracking
Once your order has shipped, you will receive a confirmation email containing your tracking information, when available.
Shipping Address
Please ensure that your shipping address is complete and correct before placing your order. We cannot guarantee that an address can be changed once an order has been processed or dispatched.
Lost, Delayed or Damaged Packages
If your package is significantly delayed, lost, or arrives damaged, please contact us with your order number and relevant details so we can assist you.